Privacy policy

This Privacy Policy describes how The Village Providore collects, uses, and shares your personal information when you visit or make a purchase from www.villageprovidore.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about the pages and products you view, how you arrived at the Site, and how you interact with it. We refer to this as "Device Information".

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit http://www.allaboutcookies.org
  • Log files — track actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels — electronic files used to record how you browse the Site

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card, Shop Pay, and Afterpay), email address, and phone number. We refer to this as "Order Information".

How We Use Your Personal Information

We use Order Information to fulfil orders placed through the Site, including processing payments, arranging shipping, and sending invoices and order confirmations. We also use it to:

  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Send you marketing communications where you have opted in

We use Device Information to screen for fraud and to improve and optimise the Site, including understanding how customers browse and interact with it.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate the Site. We use Shopify to power our online store — you can read more about how Shopify uses your information here: https://www.shopify.com/legal/privacy. We use Google Analytics to understand how customers use the Site — you can read more here: https://www.google.com/intl/en/policies/privacy/ and opt out here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, or to respond to lawful requests for information.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising via:

You can also opt out via the Digital Advertising Alliance at http://optout.aboutads.info/

Do Not Track

We do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. Please contact us using the details below to exercise this right.

Data Retention

We retain your Order Information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Contact Us

For questions about this Privacy Policy or to make a complaint, please contact us at:

hello@villageprovidore.com

The Village Providore 20 Debra Anne Drive, Bateau Bay NSW 2261, Australia