FAQ: Frequently Asked Questions
Buying Fudge & Nougat
Where can I buy handmade fudge online in Australia?
You can shop our full range of handmade fudge directly through The Village Providore online store. We handcraft our fudge on the NSW Central Coast and deliver across Australia, including Sydney, Newcastle, Wollongong, Melbourne, Brisbane, Adelaide, Perth and regional areas. Explore our gift boxes, mixed packs and individual gift boxes, or visit us in person at The Rocks Markets in Sydney or Dirty Janes Bowral.
Buy handmade fudge online in Australia →
What fudge flavours do you have?
We have more than 30 fudge flavours, from classics such as Sea Salted Caramel, Belgian Chocolate, Vanilla Ice, Fresh Passionfruit, Baileys Irish Cream and Coffee to favourites including Milo & Malteser, Tim Tam Cookies & Cream, Raspberry & Wild Rosella Pavlova, Lemon Myrtle Meringue, Caramel Honeycomb, Pistachio & Rose Petal, Dulce de Leche Biscoff Cheesecake, Australian Desert Lime Cheesecake and Fairy Bread Birthday Cake. New flavours are added regularly.
Explore our Fudge Flavour Guide →
What's the difference between your gift boxes and mixed packs?
Our gift boxes are beautifully presented in white gift boxes with satin ribbons, making them ideal for gifting. Our mixed packs come in resealable tubs, and our Make Your Own options let you choose your own combination of flavours. We also offer individual gift boxes featuring a single flavour.
Can I order artisan nougat online?
Absolutely. We handcraft soft artisan nougat in 21 flavours. Choose individual nougat, mixed packs, Make Your Own selections or beautifully presented nougat gift boxes. Our online range is available for Australia-wide delivery.
Buy artisan nougat online in Australia →
Soft vs hard nougat — what's the difference? →
Storage, Shelf Life & Allergens
Are your products gluten-free, dairy-free or nut-free?
Our handmade fudge and nougat are made in a kitchen that handles gluten, dairy, nuts and other allergens, and many flavours contain these ingredients. If you have a severe allergy, our products may not be suitable for you. Please check the individual product information before ordering.
How long do fudge and nougat stay fresh?
Our artisan nougat stays in delicious eating condition for up to six months when stored correctly. Our handmade fudge is best enjoyed within around 10–12 weeks. Neither needs refrigeration; keep them at room temperature in a cool, dry place away from direct sunlight and heat.
Read our Nougat Shelf Life Guide →
Read our Fudge Shelf Life Guide →
Can fudge and nougat be affected by heat during delivery?
Yes. High temperatures and direct sunlight can soften fudge and nougat and affect their texture or appearance. We package orders carefully, but during very hot weather we recommend choosing a delivery address where the parcel can be received promptly rather than left outside or in direct sun.
Gifts & Delivery
Do you provide corporate fudge and nougat gifts?
Yes. We create premium fudge and nougat gifts for corporate clients, events, staff, client thank-yous and celebrations across Australia. For corporate or bulk orders of any value, please use our Corporate Gifting page to enquire before ordering. We will quote the products, quantities, production time, freight and delivery requirements. Standard retail flat-rate and free shipping offers do not apply to these orders.
What are your standard shipping rates?
For eligible standard retail orders to one Australian address, standard shipping is $10 for orders under $100 and free for orders from $100 to $400 inclusive. Fair use conditions apply. Orders above $400, bulk or corporate gifting orders, and deliveries to multiple addresses require a separate freight quote before ordering. Express Post is charged separately by package weight. See our Shipping Policy.
Do you ship fudge or nougat overseas?
We currently ship within Australia only. International shipping is not available through our online store. If you are travelling with our products or planning to send them overseas yourself, please check the current customs and biosecurity rules for the destination country.
See our Australian Gifts to Take Overseas guide →
Where to Find Us
Where can I buy your fudge and nougat in person?
Visit us every Saturday and Sunday from 10am to 5pm at The Rocks Markets in Sydney. Come and taste before you buy and discover your favourites.
You can also visit The Village Providore at Dirty Janes Bowral, 13 Banyette Street, Bowral NSW 2576, where you’ll find handmade fudge, artisan nougat, gourmet pantry favourites and gifts throughout the week.
Planning a day at The Rocks? Read our The Rocks Markets Sydney guide, see what to eat at the market, or meet some of our favourite makers.